Your call will be dealt with immediately and the repair reported to our contractors. We will deal with the repair as soon as is reasonably possible although follow-up work may take a little longer.

 

Call our 24/7 helpline number on 0845 60 60 665.

 

Our trained advisers will arrange for the repair to be done within:

 

•   7 days for urgent repairs

•   28 days for routine repairs

 

Appointments will only be made for internal repairs.

 

Click here to visit the Yorkshire Housing Website 'Report a repair' section to report non-emergency repairs. The job will be ordered on the day it is received.

 

Sometimes you can with a few basic checks which could be much quicker than calling us out. Does a fuse need replacing? Has a pilot light gone out? Does the pressure on your boiler need raising? Should a light bulb be replaced? If it’s not something you can deal with we’re happy to help.

If you smell gas, call Transco immediately on 0800 111 999.